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Citrix Sr. Solutions Engineer

Professional Services | Full Time

Date Posted: 10/02/2024

Location: Region

Job Description

A Citrix Sr. Solutions Engineer is a proven technical leader within Alchemy Technology Group organization who provides superior delivery services to customers, demonstrates technical mastery and is a subject matter expert. The role is accountable for reinforcing and continued development of the Alchemy mission of transformative disruption in both theory and practice. 

Primary Roles and Responsibilities: 

  • Function as a technical influencer to support the company mission, vision, and overall strategy.  
  • • Engineer Citrix technical solutions centered on their core technology stack. 
  •  Design, architect, and engineer technical infrastructure solutions centered around Citrix virtualization technologies, including:  
  • Citrix Virtual Apps & Desktops (Versions 6.5 – Cloud) 
  • Citrix NetScaler (Application Delivery Controller)   
  • Citrix StoreFront 
  • Citrix Provisioning Services (PVS) and Machine Creation Services (MCS) 
  • Citrix Workspace Environment Management (WEM) 
  • Citrix Federated Authentication Services (FAS)  
  • Citrix Hypervisor  
  • Citrix on Azure Virtual Desktop 
  • Citrix Gateway Service  
  • Citrix Cloud Features (Secure Browser, SPA, Security & Analytics)  
  • Deliver statements of work, provide peer review to final deliverables, create well-crafted documentation for the assigned engagements, and help mentor junior consultants.  
  • Track time and expenses daily to ensure compliance with professional services and consulting policies.  
  • Provide pre-sales/technical support to Alchemy Account Executives to drive revenue and opportunity expansion within new and existing accounts.  
  • Maintain a current understanding of the Citrix technology solutions within your subject matter area, relevant certifications, and any secondary skill sets (IGEL, Numecent, Control Up, AVD, Okta, Nutanix, etc.).  
  • Comply with established policies and procedures communicated to all personnel by the Alchemy leadership team. 
  • Uphold the values of Alchemy, ensuring customer satisfaction and successful engagement closeouts.  
  • Work effectively with peers from the business, sales, and services to ensure successful customer outcomes 
  • Maintain a profitable utilization rate 70% 

Job Requirements: 

As an Alchemist, the preliminary qualifications for employment are attitude and aptitude. These are essential characteristics to begin the journey towards extraordinary outcomes. To complete the profile as a Citrix Sr. Solutions Engineer, the following qualifications are required: 

 

  • Ideally, the candidate will have a bachelor’s degree in Computer Science, MIS, or a similar field. 
  • Demonstrate at least eight (8) years of applied/gained experience working with Citrix technologies in a consulting or customer setting.  
  • Exceptional knowledge in deploying basic to complex Citrix solutions for both on-premises and cloud.  
  • Applicable certifications demonstrating mastery of core components for the respective technologies: 
  • Workspace and App Delivery & Security  
  • CCP <-> CCE – Virtualization  
  • CCP <-> CCE – App Delivery & Security  
  • Citrix Cloud on Azure / AWS  
  • Advanced understanding and delivery of Citrix Security solutions Federated Authentication Services (FAS) as to how the solution provide enhanced security for organizations.  
  • Advanced understanding of supplemental technologies that work in conjunction with the Citrix technologies to include:  
  • Microsoft, VMware, IGEL, Control Up, Numecent, Ivanti, etc.  
  • Advanced knowledge of Windows 7 – 11 and Windows Server 2008R2/ 2012/ 2016/ 2019/ 2022.  
  • Advanced understanding of Citrix supplemental technologies including but not limited to the following:  
  • High-end Graphics (NVIDIA)  
  • Profile Management Solutions (CPM / FSLogix)  
  • Print Management Solutions o Single Sign-On Solutions (SAML Integration with customer’s IdP)  
  • Thin Client Solutions  
  • Intermediate understanding of physical and logical network concepts including firewalls, switches, routers, and load balancers.  
  • Advanced experience leveraging Active Directory (Users, Groups, OU’s, and Group Policy Objects) and complete understanding of core infrastructure services including PKI, DNS, DHCP, and DFS.  
  • Advanced knowledge of mainstream hypervisor platforms including: VMware ESX, Microsoft Hyper-V, Nutanix AHV, and Citrix Hypervisor;  
  • Advanced experience working with Citrix NetScaler (ADC). 
  • Detail oriented with the ability to analyze, explain, and document methodically.  
  • Ability to work with limited oversight with a self-starter expectation to complete work task(s). 
  • Possess ability to be flexible with clients’ visions and directions without compromising quality.  
  • Punctuality and Professionalism when engaging with current or future customers. 
  • Ability to coordinate and communicate with internal resources to provide understanding and awareness of engagements. 
  • Ability to work with limited oversight with a self-starter expectation to complete work task(s). 
  • Possess flexibility with clients’ visions and directions without compromising quality. 
  • Punctuality and Professionalism when engaging with current or future customers. 
  • Ability to coordinate and communicate with internal resources to provide understanding and awareness of engagements.