Microsoft Sr. Solutions Engineer

Date Posted: 12/09/2024

Location: Remote

Job Description

A Microsoft Sr. Solutions Engineer is a proven technical leader within Alchemy Technology Group who provides superior delivery services to customers, demonstrates technical mastery and a subject matter expert. The role is accountable for reinforcing and continued development of the Alchemy mission of transformative disruption in both theory and practice.

​​Role and Responsibilities​

• Function as a technical influencer to support the company mission, vision, and overall strategy
• Design and engineer technical infrastructure solutions centered around the Alchemy technology stack
• Create well-crafted documentation for assigned engagements, peer-review final deliverables, and help mentor junior consultants
• Track time and expenses daily to ensure compliance with professional services and consulting policies
• Provide pre-sales/technical support to Alchemy Account Executives to drive revenue and opportunity expansion
• Maintain a current understanding of the technology solutions within your subject matter area, relevant certifications, and any secondary skill sets
• Comply with established policies and procedures communicated to all personnel by the Alchemy leadership team
• Uphold the values of Alchemy, ensuring customer satisfaction and successful engagement closeout
• Work effectively with peers and PMO to ensure a successful customer outcome’s

Qualifications and Education

• As an Alchemist, the preliminary qualifications for employment are attitude and aptitude. These are essential characteristics to begin the journey towards extraordinary outcomes. To complete the profile as a Sr. Solutions Engineer the following qualifications are required:
• Ideally the candidate will have a bachelor’s degree in Computer Science or similar field;
• Five (5) years of applied experience working with the respective technologies in a consulting or enterprise setting;
• Exceptional knowledge in deploying basic to complex vendor solutions;
• Applicable certifications demonstrating mastery of core components for the respective technologies.
• Advanced understanding of application and operating system interaction in a hands-on environment.
• Advanced knowledge of the Microsoft Windows Client and Server Operating Systems.
• Intermediate understanding of physical and logical network concepts including firewalls, switches, routers, and load balancers.
• Intermediate experience leveraging the Azure and Microsoft 365 platforms, specifically focusing on:
  • Azure Active Directory
  • SAML, OIDC and SSO Integrations
  • MFA and Conditional Access
  • Teams
  • E5 Security suite (Defender for Endpoints, Defender for Identity, Defender for Office 365)
  • Exchange Online
  • OneDrive
  • Cloud App Security
  • Security and Compliance
  • Azure Information Protection
  • Labeling
  • Azure services, including VPN/ExpressRoute, networking, file services, compute services, Log Analytics, Monitor, etc.
  • Azure Automation and Update Management
  • Azure Migrate & Backup
  • Azure Policy and Compliance
• Intermediate experience working with Microsoft Teams, especially Phone Systems and related services.
• Intermediate experience with voice platforms, Session Border Controllers (SBC), SIP routing, and voice interactions and Contact Centers.
• Experience with migrating identity and messaging, and email between on-premises forests and hybrid/forest-to-cloud migrations.
• Intermediate experience leveraging Active Directory (Users, Groups, OU’s, and Group Policy Objects) and complete understanding of core infrastructure services, including DNS, DHCP, file services, clustering, DFS, and other foundation services.
• Detail-oriented with the ability to analyze, explain, and document methodically.
• Ability to work with limited oversight with a self-starter expectation to complete work task(s).
• Possess flexibility with clients’ visions and directions without compromising quality.
• Punctuality and Professionalism when engaging with current or future customers.