Process Automation

Unlocking Business Value and Growth

Process automation is a major component of digital transformation. Adopting automation across the entire business, not just within IT, means the whole organization benefits from increased efficiency.

To achieve optimal results, your process automation goals should align with a broader business strategy. What outcome are you hoping to achieve through automation? How does automation add value for your customers, or employees?

There are multiple avenues to automation. Here are a few methods to help jump start your digital transformation:

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Robotic Process Automation

RPA is software that acts as a digital worker or “robot”, emulating human interactions to execute front and back-office routine processes automatically. The primary benefit is that RPA doesn’t require interfaces or application changes, making it more universal and easier to implement than backend API development and programming.

RPA allows mundane, repetitive and time consuming tasks to be automated which increases efficiency, decreases human error and frees up your employees time to focus on higher value tasks.

Alchemy’s Approach

Alchemy Tech Group aligns industry best practices, a proven methodology and the expertise of 10+ developers with UiPath RPA Developer Advanced Certifications to provide tailored solutions for your organization’s specific RPA needs.

Workflow Automation

Workflow automation is when steps in a workflow are executed by a machine or software to quickly and accurately complete a task. The primary difference between workflow automation and RPA is that RPA uses the existing applications and systems, whereas workflow automation typically involves adapting and changing the workflow to fit the automation platform.

Platforms like SAP, ServiceNow and Salesforce are large platforms where adoption requires changing your process to map to the platform.

Alchemy’s Approach

Our focus on Workflow Automation centers on Microsoft’s Power Platform. Most organizations already own Office 365 which comes with some limited PowerAutomate licensing. We help evaluate the overall business process and identify where integrations with PowerAutomate can help streamline the workflow.

You can use Power Automate to automate workflows between your favorite applications and services, sync files, get notifications, collect data, and much more.

Common tasks to automate:

  • Instantly respond to high-priority notifications or emails.
  • Capture, track, and follow up with new sales leads.
  • Copy all email attachments to your OneDrive for Business account.
  • Collect data about your business, and share that information with your team.
  • Automate approval workflows.

Infrastructure as Code

Infrastructure as code (IaC) is used to provision and manage a technology stack with software, rather than setting up and configuring hardware systems manually. Infrastructure as code can be used to automatically provision cloud systems and to virtualize various kinds of software environments. This is more specific to IT process automation, and relevant to DevOps as opposed to business process automation.

Codification allows infrastructure changes to be automated, while keeping the definition human readable. Automated tooling allows operators to increase their productivity, move quicker, and reduce human error.

Alchemy’s Approach

Hashicorp Terraform is the solution we recommend for IaC. Terraform works with over 160 different providers for a broad set of common infrastructure. Provider SDK makes it simple to create new and custom providers. Providers leverage infrastructure-specific APIs to preserve unique capabilities for each provider.

Common Benefits

  • Uniformity – All servers and infrastructure are configured consistently each time.
  • Reusability – It becomes very easy to provision a lot of the same servers and systems very quickly.
  • Testability – It makes it possible to test your infrastructure changes before applying them to your production environments.
  • Auditable – Because your infrastructure is defined in code, and the code is stored in your version control system you can see who made which changes to the infrastructure.

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