Houston, TX <16 July 2019>–Houston, TX-based technology firm Alchemy Tech Group announced today that their preferred UCaaS & CCaaS partner is RingCentral. They are one of the first North American partners to reach Elite Preferred Partner status with RingCentral.
Barney Norton, Practice Principal at Alchemy, states, “We recognize the potential that UCaaS & CCaaS bring as a part of our philosophy of embracing strategic technologies. We are proud to announce RingCentral as our preferred vendor for UCaaS & CCaaS. As an industry leader, RingCentral brings the level of commitment and polish that hallmarks Alchemy offerings.”
The integration, flexibility, and performance of UCaaS & CCaaS offerings have surpassed the capabilities of traditional on-premise phone systems and Contact Centers. More importantly, with the advent of cloud and SaaS, new modes of communication have become critical to the way information is used inside and outside of enterprise boundaries. Significant cost savings also follow implementation of UCaaS & CCaaS systems with emphasis on moving static Capex to more manageable Opex cost models.
Joey Savoie, Regional Channel Manager at RingCentral, says “working with the entire team at Alchemy is an absolute pleasure. Their knowledge & experience in the industry is unparalleled, and their relationship to their customers as a trusted advisor is one of the best I’ve ever seen. We are so excited to have them as a Preferred Partner and look forward to helping their customers with all their UCaaS and CCaaS needs.”
RingCentral products span the spectrum of requirements for Voice, Video, Conferencing, Messaging, Omni-Channel Cloud Contact Center as well as integration with hundreds of applications including Microsoft. The Preferred Partner status from Ring Central will allow Alchemy to bring even more value to their customers.
About Alchemy Technology Group
Alchemy Technology Group is an IT advisory, consulting, and reseller firm headquartered in Houston, TX. Their focus is providing IT solutions that help build, achieve, and sustain predictable business results for clients across all industries. In addition to Houston, Alchemy Technology Group has offices in Austin, Dallas, and San Antonio, TX; Baton Rouge, LA; New Orleans, LA; Denver, CO; St. Louis, MO, and Los Angeles, CA.
RingCentral harnesses the power of the cloud to help today’s modern, mobile businesses communicate faster, smarter, and more effectively than ever before. Built on a secure and reliable cloud communications and collaboration platform, RingCentral goes beyond cloud PBX, combining voice, team messaging, collaboration, video conferencing, online meetings, and contact center capabilities. Available across multiple devices—from smartphones, tablets, and computers to desk phones—RingCentral’s unified communications as a service (UCaaS) & Cloud Contact Center (CCaaS) solution scales globally, making it easy to administrate across countries from a single platform. With a robust set of open APIs, RingCentral enables businesses to seamlessly embed communications into custom or everyday business applications, improving workflow productivity. Businesses worldwide rely on RingCentral to connect their workforces, build relationships with customers, share knowledge, and get work done—how they want, wherever they want. That’s why RingCentral has have been the leader in the Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the past 4 years.