CIAM Assessment
Design a Plan for Success
Secure and Optimize your Consumers’ Digital Experience
Customer Identity and Access Management (CIAM) enables organizations to securely capture and manage customer identity and profile data, as well as control customer access to applications and services. CIAM solutions usually provide a combination of features including customer registration, self-service account management, consent and preference management, single sign-on (SSO), multi-factor authentication (MFA), access management, directory services, and data access governance. The best CIAM solutions ensure a secure, seamless customer experience at extreme scale and performance, no matter which channel (web, mobile, etc.) customers use to engage with a brand.
Alchemy has developed a comprehensive CIAM Assessment process to evaluate the strengths and weaknesses of the current state. We then collect, refine, and organize a comprehensive list of business and functional requirements and evaluate various offerings based upon that requirement set. This detail-oriented process allows Alchemy to offer an endorsement, with sound justification, as to which CIAM solution should be implemented.
Schedule Your CIAM
Assessment Today
Assess, Design, Recommend
Alchemy will work with your team to evaluate the current state, establish business objectives, and rate industry solutions based upon your desired outcomes.
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Methodology
Assess Current State
- Gather and review artifacts
- Gain full understanding of current technology and business processes through people interviews
Capture Needs
- Define business and functional requirements
- Analyze process and technology
- Identify key stakeholders
Establish Criteria
- Organize and assign weighting to requirements
- Rate functionality of various offerings producing a “score” for each provider
Establish Criteria
- Document findings
- Finalize deliverables
- Review and report out
Project Documentation
- Provider analysis scorecard
- Executive summary
- Detailed findings
Why Alchemy?
Additional Services
- Workforce and Customer Identity and Access Management Integrations
- Single Sign-On: Integration with Cloud and On-Prem applications
- Secure Directory Integrations
- Life Cycle Management: Integration with Cloud and On-Prem applications
- HR as a Source
- Okta IdP Integration with Custom Applications
- Okta API Integration
- API Access Management
- Multi-Factor Authentication Integration
- Mergers and Acquisitions
