Customer Identity Workshop

Workshop Summary

Customer identity and access management (CIAM) is essential for securing user authentication while enhancing the customer experience. This workshop helps businesses implement scalable identity solutions with strong security and compliance measures.

Assess

We start by reviewing existing identity management systems, authentication mechanisms, and regulatory requirements. This includes evaluating security gaps in login processes, user consent management, and identity federation.

Advise

We propose enhancements such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and identity federation strategies. We also recommend CIAM best practices that balance security with a seamless user experience.

Execute

We create a roadmap to implement the CIAM strategy, outlining steps for integrating SSO, MFA, and user identity management tools. The plan will include timelines for deployment, compliance checks, and performance evaluations.