How a pharmaceutical company scaled identity modernization with Alchemy Technology Group
Pharmaceutical · Approximately 1,500 workforce identities
A pharmaceutical company with approximately 1,500 workforce identities set out to modernize its identity infrastructure with stronger security, streamlined access, and a more scalable foundation for growth. What began as an effort focused on SSO and Adaptive MFA evolved into a broader identity modernization initiative designed to support changing operational requirements over time.
The challenge
The client initially aimed to modernize identity infrastructure through Single Sign-On and Adaptive MFA, but it quickly became clear they needed a more comprehensive and scalable solution. As operational requirements evolved, the organization needed a stronger identity foundation that could support security, automation, integration, and future governance needs without creating additional burden for IT.
Why Alchemy
The client needed a trusted Okta partner to deploy the right solutions, ensure seamless integration, and support user adoption. As an identity partner with deep experience delivering identity services, Alchemy brought a phased implementation approach that helped the client solve immediate challenges while building toward a longer-term roadmap for growth.
Alchemy’s approach
Alchemy guided the engagement as a phased identity modernization journey. Rather than treating the work as a one-time product deployment, we aligned each stage of the project to the client’s current needs and future goals.
The first phase focused on strengthening core security and improving the user authentication experience. The second phase expanded into lifecycle automation to reduce manual IT effort. The third phase introduced workflow automation to support more complex and scalable identity processes. This structured approach allowed the client to realize value at each step while creating a clear roadmap for continued identity maturity.
Solution delivered
- Deployed Okta SSO to simplify and streamline authentication
- Implemented Adaptive MFA to strengthen access security
- Rolled out Okta Lifecycle Management to automate provisioning, updates, and deactivation
- Introduced Okta Workflows to automate more complex identity processes
- Supported scalable integration and adoption across phases of the engagement
- Established a roadmap for future governance and privileged access enhancements
Results
With Alchemy’s guidance, the client advanced identity maturity through a phased deployment model that delivered immediate wins and supported long-term growth. The organization was able to:
- Strengthen security with SSO and Adaptive MFA
- Improve the user authentication experience
- Reduce IT workload through lifecycle automation
- Build tailored, scalable identity workflows
- Create opportunities for continued expansion and optimization of the Okta platform
- Establish a forward-looking roadmap for governance, device access, and privileged access controls